Accounting, control and business automation
Looking to take your customer-oriented business to the next level? Look no further than a CRM system! These powerful programs automate customer relationship management, allowing for successful control, planning, and development of your business. By integrating CRM software, you can enjoy complete accounting and control of your internal company processes while also enabling effective communication with your customers and partners. Get started with a CRM system today and watch your business thrive!
Creating a CRM system and integrating it into business processes is a comprehensive solution to address all weaknesses. You have access to information about who the company's customers are, what they want, when and where they come from, and why they leave. You can see how the different departments of the company operate and what specific tasks the managers are engaged in.
Systematization and management of sales, if you don't have time to handle customers manually.
Systematization and management of sales, if you don't have time to handle customers manually.
Monitoring the effectiveness of managers and departments: tracking the volume of work they are doing and how they are interacting with customers.
Specialists are provided with a tool to improve productivity and are no longer required to spend work hours on creating and filling out reports, searching for customer information, and so on. Developing a CRM system tailored to the specifics and goals of the company and implementing it provides a complete picture of the current processes and enables sales growth.
Gathering information: identifying at what stage the company usually loses customers and how many potential customers never become buyers.
Obtaining quick and comprehensive analytics on customer interaction processes.
Increasing sales by eliminating deficiencies in customer management and optimizing processes.
When it comes to choosing the right CRM software for your business, there are two main options to consider: custom or off-the-shelf solutions. While off-the-shelf software may seem like a more affordable and convenient choice, custom software can offer tailored features and greater flexibility to meet the specific needs of your business. Ultimately, the decision between custom vs. off-the-shelf CRM software will depend on your business requirements, budget, and long-term goals.
These systems are designed to support the front-office functions of an organization, including sales, marketing, and customer service.
Analytical CRM systems are used to analyze customer data to gain insights into customer behavior, preferences, and trends. This information can be used to make better business decisions and develop more effective marketing strategies.
Collaborative CRM systems are designed to help organizations communicate and collaborate with customers, partners, and suppliers more effectively.
These systems are designed to provide access to CRM functionality from mobile devices, such as smartphones and tablets, to enable field sales and service personnel to work efficiently on-the-go.
Social CRM systems are used to monitor and analyze social media interactions to better understand customer needs and preferences and to improve customer engagement.
Industry-specific CRM systems are tailored to the needs of specific industries, such as healthcare, financial services, and real estate. These systems typically provide specialized functionality to meet the unique requirements of each industry.
SFA CRM systems are designed to automate and streamline the sales process, including lead management, opportunity tracking, and pipeline management. These systems are typically used by sales teams to improve efficiency and productivity.
We gather information about the industry, target market, and business processes of the enterprise. We conduct interviews with future users of the system, such as managers, marketers, and sales managers.
We analyze the data obtained in the first stage. We identify business problems and ways to solve them. We compile a list of priority tasks and write down the requirements in the technical specification. We appoint the project team.
We create prototypes of the CRM interface and show them to the client. We adjust the prototype according to their wishes and approve the final design.
Developers simultaneously work on the server and client sides of the project. QA engineers work closely with programmers to ensure the quality of each system component.
We transfer the CRM system to the client's working hosting or equipment. We synchronize it with other enterprise software, connect email, IP telephony, and other communication channels to the system. We train the staff.
We collect feedback on how your employees work with the new system. We find out how to improve the interface and functionality. We refine the application.
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We offer to familiarize yourself with the approximate prices for CRM development services, however, the final cost is calculated after the technical specifications are drawn up. If the numbers scare you, remember that we can always negotiate.
1
$ 600+
2
$ 1 000+
3
Individual
4
$ 100+
per month
